New payment system – no changes for the customer

Starting from the 10th of August 2018 the Studierendenwerk Karlsruhe will switch to a cloud-supported payment system. As our customer you do not have to do anything. The devices of the individual locations will be successively replaced by us from 10.08.2018 and put into operation. If one of device is not ready for immediate operation, we ask for your understanding. All devices get a new reader or the existing hardware has to be replaced. This will take place as soon as possible.

Important note for customers in Karlsruhe:
If you own a white or yellow Studierendenwerk card, it is necessary to visit a service point and recode your card. The process takes about 2 seconds. After that, your card will work again on all devices. The existing credit card balance is retained. if you use auto-load, then your registration is still valid. If you have a red Studierendenwerk card, it is absolutely necessary to exchange this card with a new one. Please come the information desk in the lobby of the Studentenhaus (Adenauerring 7, Karlsruhe, weekdays 8:00 am to 12:30 pm and 1:00 pm to 3:00 pm). There you will receive a new card for free. If you have credit on your old card, it will be transferred to the new one. If you use auto-load, you can also register here again.

Cashless payment in dining halls and cafeterias

You can pay cashless in all of our dining halls and cafeterias, and in many places you may have to because - to keep waiting times for students as short as possible – there are no more cash registers.

You can use your student ID card (Hochschulkarte/studentenausweis) as a chip card:

  • at the Karlsruhe Institute of Technology (KIT) you use your "KITCard"
  • at the Hochschule Karlsruhe für Technik und Wirtschaft your "CampusCard"
  • at the Duale Hochschule Baden-Württemberg Karlsruhe you use your "Studierendenkarte"
  • at the Hochschule Pforzheim you use your student ID card
  • at all other universities you can get a cashless payment card by presenting your student ID card. You can get this card at the cashiers of your dining hall. The card costs a single payment of 2.50 Euro and a deposit in the amount of 7.50 Euro.

Questions concerning your chip card?

Studierendenwerk Karlsruhe
Adenauerring 7
76131 Karlsruhe
Phone: 0721 6909-134