Privacy Policy

The Studierendenwerk Karlsruhe takes the protection of personal data such as names, addresses, phone numbers, and e-mails very seriously. Below are details of what information we collect and how we use it.

Personal Information
You can use our website without revealing your identity. We won’t collect personal data without your consent. Only you can decide if you want us to collect this data, for example in case of registration or survey etc. Your personal data will generally be used to process your inquiry, to process your order or to provide you access to specific information or offers. For example, data is stored in association with your order form for backup purposes, which may allow identification (eg IP address, date). We only use your personal data within the Studierendenwerk Karlsruhe. We do not pass this without your express consent. If required by law or court order, we will transfer your data to authorized agencies.
The Studierendenwerk Karlsruhe complies with applicable data protection and privacy laws and promotes data economy. In some cases, information such as IP addresses or browser-type are collected exclusively for internal purposes - e.g. for statistics. No user data or email addresses are shared with third parties. If you’re using third party services, their privacy and terms of use apply in this case. That is for the Studierendenwerk, for example, Google Analytics.

Right of Withdrawal
If you have given us personal data, you can delete it at any time. Data for invoicing and accounting purposes are not affected by a cancellation or deletion.